The “Exhibition Outlook” research launched by GRS Research & Strategy in the month of June 2020 presents the point of view of a very significant number of Exhibition industry professionals, tracing the impact of the COVID-19 pandemic, providing business intelligence critical to effective decision making.
The research is divided in 4 main sections:
All the results are free and available online 👉 https://outlook.exponetwork.it/en/results
58% of respondents who are responsible for a single event said this was growing until the Covid-19 pandemic. Attendance by national visitors and exhibitors should go back to what it was before within 2 editions, whereas the presence of international guests and revenues in general will take longer
This is confirmed by professionals in charge of more than one event, mostly C-Level: more than 40% of which are not expecting a recovery in terms of revenues and number of international visitors to pre-pandemic figures before 2022
Next sessions
3. Scenario
4. Virtual Events
will be discussed in the upcoming blog posts.
#tradeshows #virtualevents #exhibitions #outlook #research #covid19 #survey #surveyresearch #event
Enrico Gallorini is a Customer Experience expert and Founder & CEO of GRS Research & Strategy. In the last 10 years he has worked especially with exhibition organizers, large events, and visitor attractions on a global level, to increase their knowledge on customer satisfaction and client behaviour. He helped them understand that knowing the customer, their expectations, and their satisfaction has important impacts in the success of an event. And most importantly, using specific methodologies and advanced research tools, it allows organizations to understand customer needs and if necessary, to re-design and re-develop the customer experience.